Privacy Policy
We can update this privacy policy from time to time, including reflecting changes in our practices or for other operations, legal, or regulatory causes. We will post the revised privacy policy on the site, update the “final update” date and take any other steps required by the applied law.
How We Collect and Use Your Personal Information
To provide services, we collect and collect personal information about you from different sources in the last 12 months, as given below. The information we collect and use depends on how you interact with us.
In addition to the specific uses given below, we can use the information collected about you to communicate with you, provide or improve services, comply with any applied legal obligations, apply any applied conditions of service, and services, protect or defend our rights and rights of our users or other.
What Personal Information We Collect
The types of personal information we have obtained about you depend on how you interact with our site and use our services. When we use the word “personal information”, we are referring to information that we recognize, related, describe or connected to you. The following sections describe the categories and individual information of specific types that we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We can automatically collect some information about your interaction with services (“use data”). To do this, we can use cookies, pixels and similar techniques (“cookies”). Use data may include information about how you use our site and your account and use your account, including device information, browser information, information about your network connection, other information about your interaction with your IP addresses and services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately..
Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in “How we Collect and Use your Personal Information” and “How we Disclose Personal Information”:
| Category | Categories of Recipients |
|---|---|
| Identifiers such as basic contact details and certain order and account information Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information Commercial information such as order information, shopping information and customer support information Internet or other similar network activity, such as Usage Data Geolocation data such as locations determined by an IP address or other technical measures | Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers) Business and marketing partners Affiliates |
We do not use or disclose sensitive personal information without your consent or for the purposes of characteristics about you.
We have “sold” and “shared” (as those conditions are defined in the applied law) individual information in the previous 12 months with the objective of being engaged in advertising and marketing activities.
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers such as name, e-mail address and phone number | Business and marketing partners |
| Commercial information such as records of products or services purchased | Business and marketing partners |
| Usage Data | Business and marketing partners |
Third Party Websites and Links
Our site can provide links to websites or other online platforms operated by third parties. If you follow the links of sites we do not associate or control, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including accuracy, perfection, or reliability found on these sites. The information provided by you in public or semi-public locations, including the information you shared on the third-party social networking platforms, can also be seen by other users of services and/or users of those third-party platforms, for its use by our or third party without any limit. Including such links, itself, does not mean any support of materials on such platforms or their owners or operators, except disclosure on services.
Children’s Data
Services are not used by children, and we do not deliberately collect any personal information about children. If you are the parents or patron of a child who has provided us with your personal information, then you can contact us using the contact details below to request that it is removed. As an effective date of this privacy policy, we do not have real knowledge that we do “share” or “sell” (as those conditions are defined in the applied law) individual information of persons under 16 years of age.
Security and Retention of Your Information
Please keep in mind that no safety measures are correct or impervious, and we cannot guarantee “correct security”. In addition, any information you sent can not be safe during transit. We recommend that you do not use unsafe channels to convey sensitive or confidential information for us.
As long as we maintain your personal information, it depends on various factors, such as whether we need information to maintain your account, to provide services, to follow legal obligations, resolve disputes or implement other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete: You may have a right to request that we delete personal information we maintain about you.
- Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, using the contact details below can contact us and have the right to appeal to our decision, or file your complaint with your local data protection authority.
Contact
Should you have any question about our privacy practices or this privacy policy, or if you want to exercise any right available to you, please call us on packetempire@gmail.com or email or email or email 310 boad street, Los Angeles, CA, 90013, US.
